A cancellation fee of 100.0% applies if canceled 2 day (s) or before the event time
Terms and Conditions
Reservations are confirmed as soon as we receive a 50% deposit or full payment.
50% refund on cancellations received 3-6 days before the start time of the excursions.
0% refund on cancellations received within 48 hours of the tour start time.
100% refund for weather reasons or if there is only 1 diver (4 divers for the bull shark excursion) on the boat. 0% refund if the customer arrives more than 15 minutes late at the scheduled transportation pick-up time.
% refund if the client loses the departure of a confirmed tour.
0% refund in case the customers do not meet the requirements described in the tour description (ie medical condition, physical condition, certification level).
There are NO EXCEPTIONS to these policies.